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Privacy Policy

Effective Date: 13 April 2026

Suzette Soll Designs (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

 

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Delivery address

  • Payment-related information (processed securely through third-party providers)

  • Any information you provide through contact forms or enquiries

 

We may also collect non-personal information such as browser type, device information, and website usage data.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you regarding your purchases or enquiries

  • Provide customer support

  • Improve our website and services

  • Send updates or promotional content (only if you have opted in)

3. Sharing of Information

We do not sell your personal information.

 

We may share your information with trusted third parties where necessary, including:

  • Payment providers

  • Courier and delivery services

  • Website hosting platforms

 

These third parties are required to handle your information securely and only for the purposes intended.

4. Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

 

Your information is stored securely and retained only for as long as necessary to fulfil the purposes outlined in this policy.

5. Your Rights

In terms of POPIA, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Object to the processing of your personal information

  • Withdraw consent where applicable

 

To exercise any of these rights, please contact us using the details below.

6. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

 

You can disable cookies through your browser settings, although this may affect how the website functions.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

 

Suzette Soll Designs:
- ssolloddesigns9@gmail.com
- +27 72 952 5020
- Saint Helena Bay, Western Cape, South Africa

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